Hello Burgers!
We are happy to let you know that we’re going to be migrating our customer support to support.cheezburger.com.
After this transition you can still send us an email at contactus@cheezburger.com where our support system will automatically create a ticket on your behalf. You will also be notified of our responses and status changes to your tickets via email as well, and you can send out your replies directly.
The first time you send us a support query, you will receive an email with activation instructions to login to our support desk (registering is optional) at support.cheezburger.com. Going forward, you can check the status or add comments to your support queries here.
We are actively populating our support desk topics with solutions to your inquiries in real time, so you can help yourself to instructions and plenty of other information. This is much like an FAQ page. You can always contact us by creating a ticket or emailing us at contactus@cheezburger.com if you are unable to find what you need in the solutions articles.
Let us know in the comments if you have other questions, and thanks for being such a wonderful community!
Cheers,
Cheezburger
Will you implement a PM system?
Will you hire more site mods?
Will Meme Madness come back?
Thank you
That’s a great idea, especially for a newcomer to the site. But how will people find out about it? Is this what will pop up when people click on the orange side tab “Feedback and Support” on the profile page? Or will it be visible in the Moar Section? Not that many people check the blog.
Hi there, thanks for the question! Nothing will actually change for the user experience—all the “contact us” links will just redirect to our new support system. Let me know if you have any other questions. Thanks! Heather
I have a Cheezburger account for two years, but when I try to log in to the support, it doesn’t work. Help please.
Sorry for the trouble! Give it a try now, it should work for you—if not let me know!
Best,
Heather
Sounds complicated. I like sending an email and getting a human response.
How cool. Now maybe do you wanna get rid of that damn pop-up that keeps asking me to like you on Facebook? First off, the CSS is apparently wonky, so it just kinda lurks in the middle of a post, second of all, if I click “no” the first fifty times, I’m pretty sure that I’m going to click “no” on the fifty-first time. Oh and before you ask, yes, I do have 3rd party cookies enabled, yes I’m using a modern browser (Chrome), and yes, I am part of the 99.9% of internet users that find “like us on Facebook” pop-ups to be pandering, desperate and irritating.
What’z up? The new dashboards are way too busy and confusing and now I cannot even see my own LOLs!!! What have you done?? I luv making and sharing and favoriting and laughing at LOLs but everything is all hooey now. I cannot even see my own LOLs as everything is blank with only a “Delete” link!! HELP!!!
Where on ICHC is the link/button that lets me make lols? I do everything EXCEPT make lols! How do I find the pictures available for captioning?